Terms and Conditions

Section 1 – Hire instructions

1.1) What to bring – Upon collection of the bike box please bring/have available 1 form of Photo ID and a £100 refundable deposit. We require the ID for us to photocopy and the refundable deposit is taken in cash.

1.2) Refundable deposit –We take a £100 refundable deposit (this is always taken in cash upon collection of the bike box). This is held for the duration of your trip.  Once the bike box is returned in good condition the £100 refundable deposit will be returned to the customer in cash.

1.3) Collection and return of the bike box – You may collect and return the bike box at an agreed time from our HQ in Banbury. If you feel that you will not be able to collect or return the bike box within these times please email us at info@banburybikeboxhire.co.uk before making your booking and we may be able to help you.

1.4) Bikes that do not usually fit in the bike box – All road bikes will fit into our bike boxes for people up to 6ft 3″. If you are taller than this then please contact us before booking a bike box to check if your bike will fit into one of our bike boxes. We will not be held responsible if your bike does not fit into the bike box. If the customer is unable to fit their bike into the box and they contact us within 24 hours of their rental commencing then we will refund the cost of their hire charge.

Section 2 – Period of Hire

2.1) When hire commences – The period of hire commences when the equipment passes from the owner (Banbury Bike Box Hire) to the person hiring the bike box. The period of hire shall continue until possession of the equipment passes back to the owner (Banbury Bike Box Hire). When the bike box is in the possession of the customer hiring the bike box, the bike box then becomes their responsibility if anything happens to the box. i.e if it gets lost, stolen or damaged.

2.2) Lost or stolen- If the bike box is lost or stolen whilst in the possession of the person hiring the bike box they will be required to pay a fee of £345 to cover the cost of the lost box. If the bike box gets damaged whilst in the care of the customer, they shall pay all costs incurred for the repairs to damaged equipment. The Bike box shall always remain the property of Banbury Bike Box Hire.

2.3) Your bicycle – At Banbury Bike Box Hire we accept no responsibility for damage incurred to your bicycle whilst it is packed in a bikeboxalan.

2.4) Return of the bike box- If the customer is unable to return the box on the day they stated they will be charged £7 per day for every day over the stated amount of days (this will be taken from the £100 deposit). The customer can contact the owner to explain if they have incurred any problems that will stop them from returning the box on the stated day. If the owner thinks it is a valid reason then the charge will be reduced to the standard daily rate of £5.50 per day for every extra day that the box is required.


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